At The Sol Stays, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book a stay at our resort.
1. Information We Collect
We collect personal data when you:
- Make a reservation at our resort.
- Subscribe to our newsletter.
- Contact us for inquiries.
- Use our website (cookies, browsing behavior, etc.).
Types of Data Collected:
- Name, email, phone number, and address.
- Payment details (processed securely via third-party payment gateways).
- Check-in/check-out dates and preferences.
- IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Process bookings and payments securely.
- Provide customer service and reservation confirmations.
- Improve our website experience.
- Send promotional offers.
3. Data Security
- We use SSL encryption to protect online transactions.
- Payment data is handled by secure third-party gateways like Stripe/Razorpay.
- Personal information is not shared with third parties except for legal or booking purposes.
4. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website by:
- Remembering user preferences.
- Analyzing website traffic to improve our services.
You can disable cookies in your browser settings, but some website features may not function properly.
5. Third-Party Services
We may share necessary data with:
- Payment processors (Stripe, Razorpay, etc.).
- Booking partners and affiliates (if applicable).
- Government authorities when required by law.
6. Your Rights
You have the right to:
- Access, modify, or delete your personal data.
- Opt-out of marketing emails at any time.
- Request details about the data we store.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations.
8. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with the last updated date.
9. Contact Us
For any privacy-related inquiries, contact us at:
📩 Email: info@thesolstays.com
📞 Phone: +91 81301 95002